---
title: "News"
canonical: "https://interfase.sk/en/news"
lang: "en"
---

# News

Articles on development, AI agents, automation and security.

- [Automating Customer Feedback Collection and Analysis](https://interfase.sk/en/news/automating-customer-feedback-collection-and-analysis): Companies collect feedback for years and mostly nothing comes of it — not because it is poor, but because nobody has time to read it. How to turn it into a usable input.
- [PHP vulnerability CVE-2026-109618: is your website affected?](https://interfase.sk/en/news/php-vulnerability-cve-2026-109618-is-your-website-affected): PHP is patching two critical vulnerabilities rated CVSS 9.2 today. Any PHP website can be exposed, WordPress and e-shops included. What to do today.
- [Notifications in a Business Application: Email, SMS and Push](https://interfase.sk/en/news/notifications-in-a-business-application-email-sms-and-push): A notification nobody reads is worse than none — it teaches people to ignore the important ones too. How to design alerts that keep their credibility.
- [An AI Agent in Logistics: Shipment Tracking and Exceptions](https://interfase.sk/en/news/an-ai-agent-in-logistics-shipment-tracking-and-exceptions): Ninety percent of shipments arrive without trouble and need no attention. All the work is in the rest — and that is where an agent earns its place.
- [Application Performance: Where the Time Actually Goes](https://interfase.sk/en/news/application-performance-where-the-time-actually-goes): "It's slow" is usually a complaint about one screen, not the whole application. How to find where time is really lost, and why it is almost never where people look for it.
- [Automating Stock Movements and Inventory Counts](https://interfase.sk/en/news/automating-stock-movements-and-inventory-counts): The gap between the system and the warehouse is not created at the annual count — it builds all year and the count merely finds it. How to shrink it continuously instead.
- [An AI Agent in HR: CV Screening and Onboarding](https://interfase.sk/en/news/an-ai-agent-in-hr-cv-screening-and-onboarding): AI in recruitment is tempting and risky at once — it concerns decisions about people. Where an agent helps without taking over the decision, and what has to be settled before it goes live.
- [Migrating Off a Legacy System Without Downtime](https://interfase.sk/en/news/migrating-off-a-legacy-system-without-downtime): Replacing a system over a weekend is a tempting idea and usually a bad one. How to move a company off an old system piece by piece, with a way back at every step.
- [Automating Invoice and Purchase Order Approvals](https://interfase.sk/en/news/automating-invoice-and-purchase-order-approvals): Approvals rarely stall on the decision. They stall because the document is sitting in the inbox of someone who is on holiday. How to design an approval flow that holds up anyway.
- [An AI Agent in Accounting: Processing Incoming Invoices](https://interfase.sk/en/news/ai-agent-in-accounting-processing-incoming-invoices): Accounts payable repeats every month in the same order — which is exactly why an agent suits it. How data extraction works, how invoices are matched against orders, and where the decision has to stay with a person.
- [Offline Mode in a Mobile App: Synchronisation and Conflict Resolution](https://interfase.sk/en/news/offline-mode-in-a-mobile-app-sync-and-conflict-resolution): Offline mode sounds like one line in a feature list, but it actually reshapes an application's architecture from the ground up. Why it can't be bolted on at the end of development, how sync works once connectivity returns, and what to do when two people change the same data at once.
- [Automating Data Cleanup: Duplicates and a Single Customer Record](https://interfase.sk/en/news/cleaning-up-business-data-duplicates-and-a-single-customer-record): The same company sits in the CRM three times — once with a tax ID, once without, once with a typo in the name — and nobody can say for certain which record is the right one. Why duplicates arise, what can be cleaned automatically, and why merging records without human oversight is often more dangerous than the mess itself.
- [AI Agent for Quality Control in Manufacturing: Documentation, Deviations and Records](https://interfase.sk/en/news/ai-agent-for-quality-control-in-manufacturing-documentation): At most manufacturing plants, quality control is still logged on a paper record that gets archived but never analysed. Which part of this work an AI agent can genuinely take over, where the line to the quality inspector sits, and why traceability matters more than logging speed.
- [Backup and Recovery for a Business Application: What RPO and RTO Mean in Practice](https://interfase.sk/en/news/backup-and-recovery-for-business-applications-rpo-and-rto): Most companies have a backup set up and have never test-restored it. What RPO and RTO mean in real numbers, why a daily backup isn't enough for everything, and what has to be tested, not just scheduled.
- [Field Service Automation: Scheduling Visits and Technician Reports](https://interfase.sk/en/news/field-service-automation-scheduling-and-technician-reports): Service companies get by on a phone call and a paper report for a long time — until the number of technicians and visits outgrows what a dispatcher can hold in their head. What's worth automating in field service scheduling, what stays with the dispatcher, and why offline mode is a requirement, not a luxury.
- [AI Agent in Insurance: Intake and Preliminary Assessment of Claims](https://interfase.sk/en/news/ai-agent-in-insurance-claims-intake-and-assessment): Reporting an insurance claim is, at most insurers, still a phone call or a form somebody retypes into the system by hand. Which part of that process an AI agent can genuinely take over, where the firm line to the claims handler sits, and why explainability matters more here than elsewhere.
- [Search in a Business Application: Full-Text, Filters and Result Relevance](https://interfase.sk/en/news/search-in-business-applications-full-text-filters-and-relevance): A search box gets added to a brief as a single sentence, and turns out to be one of the most underestimated parts of an application. When a plain database query is enough, when you need full-text search, and how you even know whether search is working well.
- [Automating Pricing and Price List Updates](https://interfase.sk/en/news/pricing-and-price-list-update-automation): The price list tends to be one of the last things a company still keeps in a spreadsheet — and one of the first places where a mistake costs money. What's worth automating, what must stay with a person, and why change history matters more than the calculation.
- [AI Agent Running Costs: Tokens, Monitoring and Keeping Them Under Control](https://interfase.sk/en/news/ai-agent-running-costs-tokens-and-monitoring): When deciding on an AI agent, companies ask what development will cost. They ask less often what it will cost every month afterwards. What the running bill is made of, what drives it up, and what can actually be done about it.
- [CI/CD and Safe Deployment: Why Nobody Releases on Friday Afternoon](https://interfase.sk/en/news/ci-cd-and-safe-software-deployment): In many companies, releasing a new version is an event the team prepares for and then waits to see whether something falls over. What CI/CD actually changes, what staging is for, and what has to be true before you can deploy on a Friday.
- [Shipping and Delivery Automation: Connecting Your Store to Carriers](https://interfase.sk/en/news/shipping-automation-connecting-your-store-to-carriers): The order is paid, the goods are in stock — and then somebody retypes the address into the carrier's portal. What's worth automating in fulfilment, where the biggest saving is, and what happens when the carrier's API goes down.
- [AI Agent for Real Estate Agencies: Enquiries, Viewings and Client Care](https://interfase.sk/en/news/ai-agent-for-real-estate-agencies-enquiries-and-viewings): In real estate it's often not the quality of the listing that decides, but who replies first. Which part of client communication an AI agent can genuinely take over, what it needs to be connected to, and where the line sits.
- [User Login and Management: SSO, Two-Factor and Roles in a Business Application](https://interfase.sk/en/news/user-management-in-business-apps-sso-mfa-and-roles): Login is the first thing a user sees and the last thing anyone remembers to put in the brief. When SSO makes sense, which second factor to choose, and why permissions most often break on roles designed around the org chart.
- [Automating compliance and internal audits: collect evidence continuously, not three weeks before the audit](https://interfase.sk/en/news/automating-compliance-and-internal-audits): Most companies do not have a problem with their controls failing. They have a problem proving they ran. Here is what genuinely benefits from automation in compliance and internal audit, what cannot be automated, and why continuous evidence collection is both cheaper and more credible.
- [An AI Agent in Hospitality: Bookings and Guest Care](https://interfase.sk/en/news/ai-agent-in-hospitality-bookings-and-guest-care): Guests write outside office hours, in five languages, and ask the same questions over and over. Here is what an AI agent can take over, why it must read live availability, and where a human has to decide.
- [Handing Over a Software Project: Documentation, Access and Knowledge](https://interfase.sk/en/news/software-project-handover-documentation-access-and-knowledge): A project handover is not a final email with a zip file — it is a distinct phase with its own scope and acceptance criteria. What must actually change hands, how to transfer knowledge, and why even a good handover fails.
- [Automating Customer Onboarding After the Contract Is Signed](https://interfase.sk/en/news/automating-customer-onboarding-after-the-contract-is-signed): The handover from sales to delivery is the weakest link in most companies. We look at which parts of onboarding can be automated, why the trigger should be customer behaviour rather than the calendar, and where automation does more harm than good.
- [An AI Agent for Translating and Localising Company Content](https://interfase.sk/en/news/ai-agent-for-translation-and-localization-of-company-content): A translation AI agent is not a better translator. It is a process with a glossary, translation memory, context and automated checks, where people make decisions instead of doing mechanical work. Where it helps and where a human reviewer stays irreplaceable.
- [Vendor lock-in: how to keep control of software you paid for](https://interfase.sk/en/news/vendor-lock-in-how-to-keep-control-of-your-software): Most companies only discover they have a vendor lock-in problem when they try to leave. Here is what a client should actually hold in their own hands, which contract clauses genuinely help, and where chasing zero lock-in starts to hurt.
- [When Automation Fails: Monitoring, Alerts and Fallback Plans](https://interfase.sk/en/news/when-automation-fails-monitoring-alerts-and-fallback-plans): The most expensive automation failure is not the loud one but the silent one — the process stops or produces wrong data and nobody notices for weeks. How to design monitoring, alerts and a manual fallback that actually works.
- [An AI Agent for Public Procurement and Tender Analysis](https://interfase.sk/en/news/ai-agent-for-public-procurement-and-tender-analysis): Suppliers rarely lose tenders on price. They lose because they spotted the opportunity too late, or spent weeks preparing a bid they were never eligible for. Here is where an AI agent helps and where a human must have the last word.
- [Real-time features in a web application: notifications and live data](https://interfase.sk/en/news/real-time-features-in-a-web-application-notifications-and-live-data): When it makes sense to build a real-time web application and when simply fetching data more often is enough. An overview of the options — polling, server-sent events and WebSockets — and what each one costs in operations, scaling and testing.
- [Purchasing and Supplier Automation: From Request to Invoice](https://interfase.sk/en/news/purchasing-automation-and-supplier-management-for-companies): Purchasing is often the last company process still running on email and trust. We show where the request-to-order chain leaks, how to bind it with rules, and why nothing downstream works without clean supplier master data.
- [AI Agent for Complaints and Product Returns: What It May Decide and What It May Not](https://interfase.sk/en/news/ai-agent-for-complaints-and-product-returns-in-ecommerce): Complaints are a more sensitive process than ordinary support — they are legally bound, emotionally charged, and a wrong answer costs money. Here is which parts of the returns process an AI agent can safely own and where a human must stay.
- [A Multilingual Web Application: What Localization Really Involves](https://interfase.sk/en/news/multilingual-web-application-what-localization-really-involves): Translating the text is the smallest part of a multilingual application. The real cost sits in URL strategy, hreflang signals, inflection, formatting, and the process that keeps every language in sync two years later.
- [Manufacturing process automation: from order to dispatch](https://interfase.sk/en/news/manufacturing-process-automation-from-order-to-dispatch): How to move a production order off paper and Excel into a single system — from the digital work order through shop-floor data capture and batch traceability to dispatch. And why the hardest part is operator adoption, not the software.
- [Testing and evaluating an AI agent before deployment](https://interfase.sk/en/news/testing-and-evaluating-an-ai-agent-before-deployment): Unit tests tell you almost nothing about an AI agent. A practical approach to building an evaluation set from real queries, what to measure, where LLM-as-judge falls short, and why shadow mode and a limited pilot come before full rollout.
- [Technical Debt in Business Software: How to Spot It and Pay It Down](https://interfase.sk/en/news/technical-debt-in-business-software-how-to-spot-it-and-pay-it-down): Technical debt is not an insult aimed at developers, it is an economic quantity. Here is how to recognise it without reading code, how to prioritise it by business risk, and why a full rewrite is usually the worst option available.
- [Automating contract approval and signing: from template to archive](https://interfase.sk/en/news/automating-contract-approval-and-signing-workflow): Contract cycles rarely stall on drafting. They stall on approval routing, version chaos and waiting for one person. How to build a workflow with rules, deputies and escalation — and when a qualified signature is genuinely required.
- [How to Choose a Language Model for a Company AI Agent](https://interfase.sk/en/news/how-to-choose-a-language-model-for-a-business-ai-agent): Model selection in companies is too often decided by public benchmarks and media noise. It is more useful to judge task type, context handling, latency, cost at real volume, tool-calling reliability and Slovak language quality — and to design so the model can be swapped.
- [Microservices vs monolith: which architecture to choose for a company application](https://interfase.sk/en/news/microservices-vs-monolith-which-architecture-to-choose): Microservices get prescribed far more often than they pay off. Here is a sober look at what a monolith and microservices actually mean in practice, what splitting a system really costs to operate, and why a modular monolith is the right answer for most companies.
- [How to Choose Processes Suitable for Automation: Prioritisation in a Company](https://interfase.sk/en/news/how-to-choose-processes-for-automation-prioritisation): You have a list of automation candidates – the challenge is comparing them objectively. We show which criteria to score and how to break a tie.
- [AI Agent for Financial Planning and Cash Flow in Small Businesses](https://interfase.sk/en/news/ai-agent-for-financial-planning-and-cash-flow-smes): An AI agent for financial planning continuously builds a cash flow picture from banks, invoices and accounting, flagging deviations before they become problems.
- [Custom Dashboards and Reporting: Visualising Company Data](https://interfase.sk/en/news/custom-dashboards-reporting-visualising-company-data): How to design custom dashboards and reporting that turn scattered company data into clear visualisations for faster decision-making.
- [Software Test Automation: Why It Pays to Invest](https://interfase.sk/en/news/software-test-automation-why-it-pays-off): Software test automation isn't just a technical choice for developers – it shapes delivery speed, the risk of errors, and how well a company can grow its software long-term.
- [The Future of AI Agents in Companies: Trends for the Coming Years](https://interfase.sk/en/news/future-of-ai-agents-in-companies-key-trends): The future of AI agents in companies isn't hype — it's a series of concrete technological shifts, from multi-agent systems to regulation.
- [How to write a brief for a software project: a brief that works](https://interfase.sk/en/news/how-to-prepare-a-software-project-brief): A practical guide to writing a software project brief that a vendor can assess and quote accurately, without unnecessary guesswork.
- [Automating Customer Communication Across Multiple Channels](https://interfase.sk/en/news/omnichannel-customer-communication-automation): Email, chat and SMS without shared context feel like three different companies. A look at how to connect them into one consistent system.
- [AI Agents in Healthcare: Use Cases for Clinics and Hospitals](https://interfase.sk/en/news/ai-agents-in-healthcare-use-cases-for-clinics-and-hospitals): An AI agent in healthcare most often handles administration – scheduling, documentation and reporting – not diagnostics. An overview of real use cases and GDPR considerations.
- [Cloud vs. on-premise solution for business software](https://interfase.sk/en/news/cloud-vs-on-premise-solution-for-business-software): Cloud or your own server? A comparison based on cost structure, data security and flexibility helps companies decide using real criteria, not trends.
- [Return on investment in automation: how to calculate ROI](https://interfase.sk/en/news/how-to-calculate-roi-of-automation): A methodology for calculating automation ROI: which inputs a company must measure before rollout, how to set a baseline, and how to build your own return formula.
- [AI Agent Security: Prompt Injection and Protecting Company Data](https://interfase.sk/en/news/ai-agent-security-prompt-injection-company-data-protection): Prompt injection, data leaks through shared context and permission misuse are real attack classes against AI agents — and there are concrete defensive layers against them.
- [Web accessibility: legal requirements and benefits for business](https://interfase.sk/en/news/web-accessibility-legal-requirements-and-business-benefits): Web accessibility is no longer optional — since 2025 it's a legal obligation for part of the private sector, and it also brings wider reach and a stronger technical base for SEO.
- [Process Automation in Educational Institutions and Schools](https://interfase.sk/en/news/automation-in-schools-and-educational-institutions): How schools and educational institutions can simplify administration through automation — from enrolment to tuition invoicing to reporting for management.
- [Integrating AI Agents with Existing Software via API](https://interfase.sk/en/news/integrating-ai-agents-with-existing-software-via-api): API integration determines whether an AI agent works with live data. An overview of interfaces, synchronous/asynchronous calls, errors and versioning.
- [Website UX audit: how to find out why customers are leaving](https://interfase.sk/en/news/website-ux-audit-why-customers-are-leaving): A website can look modern and still lose customers at steps nobody is watching. A UX audit shows exactly where and why.
- [Automation vs. digitisation: what's the difference](https://interfase.sk/en/news/automation-vs-digitisation-what-is-the-difference): Digitisation and automation are often used interchangeably in practice, but they are two distinct steps. We explain the difference using real business examples.
- [How to Choose a Supplier for AI Agent Development: A Checklist for Businesses](https://interfase.sk/en/news/ai-agent-supplier-checklist-for-businesses): Specific questions every business should ask before choosing an AI agent supplier – from data handling and GDPR to what happens after deployment.
- [Scaling a Web Application as Your Company Grows](https://interfase.sk/en/news/scaling-web-application-company-growth): How to prepare a web application for company growth, covering architecture, performance and the organisation of the team around the system.
- [How to Automate Form Data Collection and Processing](https://interfase.sk/en/news/how-to-automate-form-data-collection-and-processing): A practical look at automating the collection and processing of data from paper and online forms using OCR, validation and system integration.
- [AI Agent for the Legal Department: Contract Analysis and Review](https://interfase.sk/en/news/ai-agent-for-legal-department-contract-analysis-and-review): An AI agent for contract analysis and review helps legal departments spot risky clauses faster, but the final decision must always stay with the lawyer.
- [Choosing Technology for a Startup MVP: An MVP Approach to Fast Idea Validation](https://interfase.sk/en/news/choosing-technology-for-a-startup-mvp-fast-idea-validation): How to approach technology choices for an MVP, so a startup can validate its idea before committing to a complex architecture it later has to rebuild at cost.
- [Financial Process Automation in Financial Services](https://interfase.sk/en/news/financial-process-automation-in-financial-services): In a regulated environment, automating financial processes takes more than speed – auditability, access control and legal compliance are the foundation.
- [The Most Common Mistakes When Deploying AI Agents in Companies](https://interfase.sk/en/news/common-mistakes-deploying-ai-agents-in-companies): Most problems with AI agents in companies stem not from the technology but from preparation - unclear briefs, missing data, undefined boundaries and a lack of oversight.
- [How to Test Software Before Launch: The QA Process Explained](https://interfase.sk/en/news/how-to-test-software-before-launch-qa-process-explained): An overview of the QA process phases before launching software – from unit tests to user testing – explained clearly for non-technical management.
- [Process Automation in Construction and Building Management](https://interfase.sk/en/news/construction-and-building-management-process-automation): How automation in construction and building management software is transforming procurement, inspections and fault reporting.
- [AI agents in marketing: content creation and campaign management](https://interfase.sk/en/news/ai-agents-in-marketing-content-creation-campaign-management): How AI agents actually work in content creation and campaign management within marketing teams — from deployment to performance metrics.
- [API-first architecture: benefits for growing businesses](https://interfase.sk/en/news/api-first-architecture-benefits-for-growing-businesses): API-first architecture changes the order in which companies build their systems: the interface is designed first, making it easier to connect new channels and partners.
- [Automating Debt Collection and Invoice Reminders](https://interfase.sk/en/news/automating-debt-collection-and-invoice-reminders): How to set up debt collection automation that tracks invoice due dates, sends escalating reminders, and hands the case over to a person at the right time.
- [Connecting an AI Agent to Slack and Microsoft Teams in a Business](https://interfase.sk/en/news/ai-agent-slack-microsoft-teams-integration): A technical guide to connecting an AI agent to Slack and Microsoft Teams – from the Events API and OAuth scopes to the Bot Framework and Azure AD in Teams.
- [Design System in a Company: Why Invest Before Development Even Starts](https://interfase.sk/en/news/design-system-before-development-why-invest): A design system built before development saves repeated decisions and mismatches between design and code. It pays to define the rules before the first screen exists.
- [Automating HR Processes: Leave, Attendance and Payroll](https://interfase.sk/en/news/automating-hr-processes-leave-attendance-payroll): How to connect attendance, leave and payroll into a single data flow and eliminate manual re-entry between HR and payroll systems.
- [AI Agent for Warehouse and Logistics Management](https://interfase.sk/en/news/ai-agent-for-warehouse-and-logistics-management): How an AI agent for warehouse and logistics management helps manufacturing and distribution companies manage inventory, dispatch and exceptions in real-world operations.
- [Migrating a Legacy System to a Modern Platform: Process and Risks](https://interfase.sk/en/news/migrating-legacy-system-to-modern-platform-process-and-risks): Migrating a legacy system to a modern platform is demanding but manageable — provided a company knows the process, transition strategies and the risks that most often accompany it.
- [How to Automate Order Processing in an Online Store](https://interfase.sk/en/news/automate-order-processing-online-store): From order receipt to dispatch: an overview of where automation helps most in an online store, and which step makes sense to tackle first.
- [Autonomous AI Agents vs. Human-in-the-Loop AI Agents](https://interfase.sk/en/news/autonomous-ai-agents-vs-human-in-the-loop-ai-agents): Agent autonomy speeds up processes, but it raises the cost of error. An overview of where to place human oversight checkpoints and where an agent can act on its own.
- [Software maintenance and development after launch: what it involves](https://interfase.sk/en/news/software-maintenance-after-launch): Launching software is only the beginning. Here's what maintenance and development after launch actually involves, and how to set up that support without chaos.
- [Automating Real-Time Reports for Company Leadership](https://interfase.sk/en/news/automated-real-time-reporting-for-management): Why manual reports slow down leadership decisions, and how automated reporting delivers up-to-date data at the exact moment the business needs it.
- [AI agents and GDPR: what to watch for when processing personal data](https://interfase.sk/en/news/ai-agents-and-gdpr-personal-data-processing): A practical look at aligning AI agents with GDPR — from the legal basis for processing through transparency to automated decision-making.
- [What Determines the Scope and Complexity of Custom Software Development](https://interfase.sk/en/news/factors-affecting-custom-software-development-scope): Two similarly worded projects can differ hugely in scope depending on integrations, data, roles and security requirements – not on what's visible from the outside.
- [Workflow automation: Make, Zapier, or a custom-built solution?](https://interfase.sk/en/news/workflow-automation-make-zapier-or-custom-solution): Make, Zapier, or custom development – a comparison of no-code automation tools against a solution built for a specific process, and criteria to decide by.
- [How to Measure the ROI of Deploying an AI Agent](https://interfase.sk/en/news/how-to-measure-roi-of-an-ai-agent-deployment): A methodology for measuring AI agent ROI: how to set a baseline before deployment, which metrics to track, and how to evaluate impact over time.
- [What Affects the Length of Web Application Development](https://interfase.sk/en/news/what-determines-web-app-development-time): How long web application development takes depends on feature scope, integrations and the client's pace of decision-making – not a one-size-fits-all rule.
- [Marketing Campaign Automation in E-commerce](https://interfase.sk/en/news/ecommerce-marketing-campaign-automation): How to set up marketing automation in your online store so personalisation and customer retention work automatically – not manually for every campaign.
- [AI Agent for Internal IT Helpdesk: Reducing Ticket Volume](https://interfase.sk/en/news/ai-agent-for-internal-it-helpdesk-reducing-ticket-volume): How an AI agent takes over repetitive IT tickets – password resets, access requests, VPN issues – and where its role ends and a technician's work begins.
- [Progressive Web Apps (PWA): an alternative to a native app](https://interfase.sk/en/news/progressive-web-apps-pwa-alternative-to-native-app): A PWA can replace a native app for ordering, content and internal tools – but it has clear technical limits, especially on iOS.
- [Zero-touch invoicing: automating the journey from order to payment](https://interfase.sk/en/news/zero-touch-invoicing-automation-order-to-payment): What an order-to-cash cycle looks like without manual work – from order through invoicing to payment matching, all in one automated flow.
- [Voice AI agents: automating phone calls and call centres](https://interfase.sk/en/news/voice-ai-agents-automating-phone-calls-and-call-centres): Voice AI agents are transforming phone support: they understand natural speech, handle bookings and routine queries, and are reshaping call centres in Slovakia.
- [Building an Internal Company System: When It Beats Excel](https://interfase.sk/en/news/internal-company-system-when-it-beats-excel): Excel stops keeping up once data splinters into dozens of linked files and reports are built by hand. Here's how to spot the signs you need your own internal system.
- [Recruitment Automation: From Job Ad to Interview](https://interfase.sk/en/news/recruitment-automation-job-posting-to-interview): How recruitment automation streamlines the path from job posting to interview - the tools, the steps and the risks worth keeping in mind.
- [AI Agents in Accounting: How Deployment Works in a Company](https://interfase.sk/en/news/ai-agents-in-accounting-how-deployment-works-in-a-company): What deploying an AI agent in accounting actually looks like — from process mapping to integration, without invented numbers or promises.
- [Headless CMS vs. Traditional CMS: What to Choose for a Corporate Website](https://interfase.sk/en/news/headless-cms-vs-traditional-cms-what-to-choose-for-a-corporate-website): Headless CMS vs traditional CMS – when the simplicity of a monolith pays off, and when the flexibility of a decoupled front end wins.
- [How to Automate Approval Processes in Your Company](https://interfase.sk/en/news/how-to-automate-approval-processes-in-a-company): How to replace email chains and paper signatures with a clear approval workflow – for purchases, invoices and internal employee requests.
- [Custom AI Agent: What Determines Its Cost and Development Complexity](https://interfase.sk/en/news/custom-ai-agent-cost-and-complexity): The cost of a custom AI agent isn't a single figure — it depends on task scope, integrations and data sensitivity. Here's what really drives complexity.
- [Website Redesign: When Is It Time and What to Expect](https://interfase.sk/en/news/website-redesign-when-is-it-time-and-what-to-expect): How to tell your website needs a redesign, and what to realistically expect from it, no promises about cost or timelines, just concrete signals and phases.
- [Customer support automation: chatbots, tickets and escalations](https://interfase.sk/en/news/customer-support-automation-chatbots-tickets-escalations): A chatbot, ticketing system and escalation rules work best as a single chain – not three separate tools. A practical look at combining automation with human support.
- [AI Agent for Sales: Lead Qualification and Automatic Follow-up](https://interfase.sk/en/news/ai-agent-for-sales-lead-qualification-and-automatic-follow-up): How an AI agent for sales scores leads, triggers automatic follow-up, and which conversion metrics are worth tracking in the sales funnel.
- [System Integration: Connecting ERP, CRM and E-commerce](https://interfase.sk/en/news/system-integration-erp-crm-ecommerce): How to connect ERP, CRM and an online store via API without a data mess – the architecture, the risks and the steps to a working system integration.
- [Warehouse Management and Inventory Automation](https://interfase.sk/en/news/warehouse-automation-and-inventory-management): How warehouse automation works in manufacturing and distribution companies, which processes to automate first, and when a custom solution beats an off-the-shelf WMS.
- [RAG and company documentation: how to teach an AI agent to answer from internal data](https://interfase.sk/en/news/rag-and-company-documentation-ai-agent-internal-data): RAG explained practically: how to teach an AI agent to answer from company documentation accurately, verifiably and without hallucinations, not just in theory.
- [How to Choose a Software Vendor: A Checklist for Companies](https://interfase.sk/en/news/how-to-choose-a-software-vendor-checklist-for-companies): Choosing a software vendor determines the success of the whole project. A practical checklist of questions and red flags to watch for before signing a contract.
- [Connecting company systems via API: how to automate data exchange](https://interfase.sk/en/news/connecting-company-systems-via-api-how-to-automate-data-exchange): How system integration via API works in practice: synchronous vs. asynchronous integration, middleware, and a real-world case of connecting an ERP and an online shop.
- [AI Agent for HR: Automating Recruitment and Employee Onboarding](https://interfase.sk/en/news/ai-agent-for-hr-recruitment-and-onboarding-automation): A concrete recruitment process step by step: how an AI agent automates CV screening, candidate communication, interview scheduling and onboarding.
- [Custom E-commerce Solution vs. Shopify: Which Should You Choose?](https://interfase.sk/en/news/custom-ecommerce-vs-shopify-which-one-to-choose): Custom e-commerce vs Shopify: which criteria matter based on company size, product range complexity, and the need to integrate with systems like ERP or CRM.
- [Reporting automation: dashboards instead of manual Excel spreadsheets](https://interfase.sk/en/news/reporting-automation-dashboards-instead-of-excel): Reporting automation turns manual monthly Excel reporting into a live, real-time dashboard. Here's what a real transition looks like, step by step.
- [AI Agent vs RPA: What's the Difference and When to Use Which](https://interfase.sk/en/news/ai-agent-vs-rpa-difference-and-when-to-use-each): AI agent vs RPA: what the difference is, how each one works, and how to decide which approach fits your specific business process.
- [How Custom Software Development Works: Project Phases Step by Step](https://interfase.sk/en/news/how-custom-software-development-works-project-phases-step-by-step): How do the phases of custom software development unfold from brief to deployment? A transparent, step-by-step overview of the whole process for companies considering their own project.
- [RPA (Robotic Process Automation): what it is and when it pays off](https://interfase.sk/en/news/rpa-robotic-process-automation-what-it-is-and-when-it-pays-off): RPA (robotic process automation) can free companies from repetitive admin work. We explain how RPA works, when it pays off, and when another solution is better.
- [Multi-agent systems: when it makes sense to use more than one AI agent](https://interfase.sk/en/news/multi-agent-systems-when-more-ai-agents-make-sense): When is a single AI agent enough, and when is it worth moving to multi-agent systems? A practical decision framework for businesses weighing AI agent orchestration.
- [Mobile app development: native vs. cross-platform (React Native)](https://interfase.sk/en/news/mobile-app-development-native-vs-cross-platform-react-native): Native vs cross-platform development: where performance, device-feature access and maintenance effort really differ – and how to pick the right path.
- [Email marketing automation: tools and best practices](https://interfase.sk/en/news/email-marketing-automation-tools-and-best-practices): Email marketing automation brings together tools, behavioural segmentation and clear metrics into one working system - an overview of approaches that make sense.
- [AI Agent for Invoice and Accounting Document Processing](https://interfase.sk/en/news/ai-agent-for-invoice-processing): An AI agent for invoice processing reads, verifies and prepares documents for posting without manual work — a practical deployment guide for SMEs.
- [Core Web Vitals: How to Improve Website Speed and Search Rankings](https://interfase.sk/en/news/core-web-vitals-how-to-improve-website-speed-and-search-rankings): LCP, CLS and INP determine both your search rankings and whether visitors complete a conversion. Concrete technical steps to improve them.
- [How to Automate New Employee Onboarding](https://interfase.sk/en/news/how-to-automate-new-employee-onboarding): A concrete onboarding workflow from contract signing to the first day at work – what to automate and what to watch out for when connecting systems.
- [How to Integrate an AI Agent into Your Company's CRM System](https://interfase.sk/en/news/how-to-integrate-ai-agent-into-crm-system): A technical look at integrating an AI agent into a CRM: architecture, function calling, authentication, and the mistakes companies most often make when deploying it.
- [Next.js for corporate websites: why agencies increasingly prefer it](https://interfase.sk/en/news/nextjs-for-corporate-websites-why-agencies-prefer-it): Why agencies increasingly choose Next.js for corporate websites over a traditional CMS — a technical comparison with WordPress and the impact on performance and SEO.
- [Invoicing and Accounting Automation for Small and Medium-Sized Businesses](https://interfase.sk/en/news/invoicing-and-accounting-automation-for-smes): How invoicing and accounting automation works in a small or medium-sized business — which tools to consider and in what order to roll them out.
- [AI Agents in E-commerce: Automating Orders and Customer Queries](https://interfase.sk/en/news/ai-agents-in-e-commerce-order-and-customer-query-automation): An AI agent in an online store takes over routine orders, customer queries and standard returns – concrete deployment scenarios for online stores.
- [Custom Software vs. SaaS: What Pays Off More for Your Business](https://interfase.sk/en/news/custom-software-vs-saas-what-pays-off-more): Custom software vs SaaS isn't a matter of taste. A six-criteria decision framework shows what actually pays off more for your business.
- [Business Process Automation: Where to Start and What to Prioritise](https://interfase.sk/en/news/business-process-automation-where-to-start-and-what-to-prioritise): How to choose the first process to automate without confusing it with digitisation – a practical, step-by-step approach.
- [AI agent for customer support: how it works and what it actually solves](https://interfase.sk/en/news/ai-agent-for-customer-support-how-it-works): An AI agent for customer support handles repetitive customer queries and leaves complex cases to the team — how it works and what to prepare before deployment.
- [What AI Agents Are and Why They're Changing the Rules of Software](https://interfase.sk/en/news/what-are-ai-agents): An AI agent isn't a better chatbot — it's a system given a goal that it works out how to reach on its own. Here's how agents work, where they add real value, and what powers frameworks like openclaw and hermes.


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