Keeping pace
News, case studies and best practices from development, AI and infrastructure. We write about what we actually deliver to clients.
Contact usShipping and Delivery Automation: Connecting Your Store to Carriers
The order is paid, the goods are in stock — and then somebody retypes the address into the carrier's portal. What's worth automating in fulfilment, where the biggest saving is, and what happens when the carrier's API goes down.
AI Agent for Real Estate Agencies: Enquiries, Viewings and Client Care
In real estate it's often not the quality of the listing that decides, but who replies first. Which part of client communication an AI agent can genuinely take over, what it needs to be connected to, and where the line sits.
User Login and Management: SSO, Two-Factor and Roles in a Business Application
Login is the first thing a user sees and the last thing anyone remembers to put in the brief. When SSO makes sense, which second factor to choose, and why permissions most often break on roles designed around the org chart.
Automating compliance and internal audits: collect evidence continuously, not three weeks before the audit
Most companies do not have a problem with their controls failing. They have a problem proving they ran. Here is what genuinely benefits from automation in compliance and internal audit, what cannot be automated, and why continuous evidence collection is both cheaper and more credible.
An AI Agent in Hospitality: Bookings and Guest Care
Guests write outside office hours, in five languages, and ask the same questions over and over. Here is what an AI agent can take over, why it must read live availability, and where a human has to decide.
Handing Over a Software Project: Documentation, Access and Knowledge
A project handover is not a final email with a zip file — it is a distinct phase with its own scope and acceptance criteria. What must actually change hands, how to transfer knowledge, and why even a good handover fails.
Automating Customer Onboarding After the Contract Is Signed
The handover from sales to delivery is the weakest link in most companies. We look at which parts of onboarding can be automated, why the trigger should be customer behaviour rather than the calendar, and where automation does more harm than good.
An AI Agent for Translating and Localising Company Content
A translation AI agent is not a better translator. It is a process with a glossary, translation memory, context and automated checks, where people make decisions instead of doing mechanical work. Where it helps and where a human reviewer stays irreplaceable.
Vendor lock-in: how to keep control of software you paid for
Most companies only discover they have a vendor lock-in problem when they try to leave. Here is what a client should actually hold in their own hands, which contract clauses genuinely help, and where chasing zero lock-in starts to hurt.